Same day arrival guarantee

When you make a purchase from summitcitycoral.com you can buy with 100% confidence. Each customer’s purchase comes with a commitment from the SC2 team for the health of your animals and satisfaction of your order. No hassles, just provide us with a photo of coral, fish, or invert within the same arrival day.

If your new livestock addition does not stay alive for the guarantee period we will issue you a store credit. We do not cover any shipping costs for credited livestock. FedEx/UPS/Carrier delays due to weather or mechanical failure which result in loss may not be covered under our guarantee. We are not responsible for incorrect addresses provided by the buyer. Please know that we will do whatever we can to make it right!

The following applies to our Guarantees:

Email us with a clear picture or video of the deceased coral, fish, or invert within the same day of scheduled arrival  

DO NOT remove the coral from the plug/rock or guarantee is void.

DO NOT discard or ship the specimen back without our authorization, doing so will void the guarantee.

DO NOT refuse the shipment if box is leaking or appears damaged or guarantee is void.

Guarantee applies to shipments only, not local pickup.

It is up to our discretion to void your guarantee if we believe your tank is not in suitable conditions to keep your animals alive and healthy.

See our recommended parameters chart below for reference.